Reach-in Cooler Warm
A restaurant reach-in runs but will not hold temperature and product is warming. Read the cabinet, then airflow, then the condenser — sealed system last.
Scenario briefing
The call
A restaurant reports one of their reach-in coolers is running but not holding temperature. Product on the top shelf is warming and the kitchen is mid-prep.
The unit sounds like it is operating and there is no error code on the control. The cabinet simply is not cold enough.
Work the sequence: confirm the real cabinet temperature, then airflow at the evaporator, then heat rejection at the condenser. Refrigerant is the last conversation, not the first.
Step 0 · Required
Safety Gate
Confirm every item below before the diagnostic area unlocks. This mirrors the pre-work checklist you owe every customer.
0 of 5 confirmed.
Step 1 · First checks
LockedDiagnostic decision
You are at the reach-in with the kitchen working around you. What do you do first?
Complete the safety gate to continue.
Component view
Reach-in cooler — component view
Interactive schematic coming in the next release
Select a component above to read what it does and how it fails on this call.
Progress
Step 1 of 4
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