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All diagnostic labs
Intermediate Electric dryer (residential) ~11 min4 decision steps

Dryer No Heat

A dryer tumbles normally but clothes come out cold and damp. Work the vent, then the heat circuit, then the safety devices — in that order.

Scenario briefing

The call

A homeowner reports their electric dryer tumbles normally but the clothes come out cold and still damp. There is no error code on the display.

They mention loads have been taking two or three cycles to dry for a few weeks, and lately they get no heat at all. The drum turns, the timer advances, and the machine sounds normal.

Work the sequence: confirm the complaint and inspect the exhaust path, then split airflow from the heating circuit, then test the heat string with power isolated. Parts come after measurements, not before.

Scenario photo
Rear panel open on an electric dryer showing the heating element housing, thermal fuse, thermostats, and the exhaust duct connection

Step 0 · Required

Safety Gate

Confirm every item below before the diagnostic area unlocks. This mirrors the pre-work checklist you owe every customer.

0 of 5 confirmed.

Step 1 · First checks

Locked

Diagnostic decision

You are at the machine with the customer standing by. What do you do first?

Complete the safety gate to continue.

Component view

Dryer heat circuit — component view

Locked

Interactive schematic coming in the next release

Select a component above to read what it does and how it fails on this call.

Progress

Step 1 of 4

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