Cross-category clinics
Same method, different chassis
Four short clinics across GE, LG and Samsung: a fridge that will not cool while its display looks fine, a dishwasher whose dry complaint is a firmware fix, a range missing a connected feature until the app updates, and a laundry 'lock disabled' that could be hardware or a control that never commands the lock.
4 labs · about 50 minutes · FixGrid Academy does not issue EPA, NATE or NABCEP cards.
What you will be able to do
- Transfer the six-step method across brands and product categories
- Separate a display or hub fault from a cooling or inverter fault
- Recognise a symptom that a published firmware release resolves
- Distinguish a hardware lock failure from a control that never issues the lock command
How to use these clinics
Each clinic is a short scenario on a different chassis. The method does not change — identity, classification, versions, bulletin, update, then component. What changes is which layer turns out to be lying.
Read the sample unit line first and keep the brand in frame. A GE dishwasher clinic stays a GE dishwasher clinic; nothing from another brand's model list belongs in your answer.
Labs
Unlock this lab to run the diagnosis
Train the way real service calls work. Practice the decision, not just the procedure.
What Cross-category clinics trains
Four short clinics across GE, LG and Samsung: a fridge that will not cool while its display looks fine, a dishwasher whose dry complaint is a firmware fix, a range missing a connected feature until the app updates, and a laundry 'lock disabled' that could be hardware or a control that never commands the lock.
Full Academy
$39560-day access
All eight Interactive Labs, both learning paths, and certificate earning for 60 days.
- All 8 Interactive Diagnostic Labs
- Residential and commercial learning paths
- Earn verifiable path certificates
- Maya tutor coaching on every step
Commercial Pro
$69560-day access
Everything in Full Academy, positioned for technicians serious about restaurant, facility, and packaged equipment work.
- Everything in Full Academy
- Commercial refrigeration emphasis
- Ice machine, walk-in, reach-in, and RTU labs
- Commercial Diagnostics path certificate
Certificates stay verifiable Access is time-bound by design
What's open and what needs access
- Open to everyone: program details, the module outline, learning paths, pricing, and the free preview lab (Washer Not Draining) end to end. Any certificate already issued stays verifiable permanently.
- Needs active access (Full Academy or Commercial Pro): the rest of the Interactive Labs, module progression, learning-path progress, certificate earning, and the learner portal features under /learn.
Washer Not Draining stays free — run it end to end before you buy.
Safety and boundaries
- Unplug or lock out and tag before any panel comes off.
- Never bypass a lid or door lock to force a spin.
- No sealed-system refrigerant work without EPA 608 certification.
- Manufacturer service tools and images require proper OEM or shop credentials.
- FixGrid Academy does not issue EPA, NATE or NABCEP cards.